Privacy Policy

At Betty Bee’s, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, products, or services. By accessing or using our platform, you agree to the practices described in this policy.

 

Information We Collect

We collect various types of personal information, including but not limited to:

1. Contact details (name, email address, phone number, etc.)

2.Demographic information (age, gender, etc.)

3.Payment information (credit card details, billing address, etc.)

4.Your interactions with our website, products, and services

 

How We Use Your Information

We use the collected data to:

1.Process and fulfil your orders 

2.Improve our products and services 

3.Respond to your inquiries and provide customer support

4.Send you updates, promotions, and marketing communications (with your consent)

5.Personalize your experience on our platform To comply with legal obligations

 

Data Security

We take data security seriously and employ reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Sharing of Information

We may share your personal data with trusted third-party service providers who assist us in operating our website, processing payments, conducting marketing campaigns, and delivering orders. We ensure that these parties adhere to strict data protection standards.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, gather usage data, and provide personalized content. You can manage your cookie preferences through your browser settings.

 

Links to Third-Party Sites

Our website may contain links to third-party websites. We do not control or assume responsibility for the content, privacy policies, or practices of these external sites. We encourage you to review their policies before sharing any personal information.

 

Your Rights and Choices

You have the right to access, update, and correct your personal information. You may also request the deletion of your data, unsubscribe from marketing communications, and opt out of data collection (where applicable).

Changes & Effective Date 

We reserve the right to update, change or modify this Policy at any time and will notify you at least once a year, or whenever there is a change in the Policy, as the case may be by email or posting a conspicuous notice on the Website in the event of any material revisions to this Policy. The Policy shall come into effect from the date of such update, change, or modification.

Governing Law

This Policy shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall exclusively be in Hyderabad, Telangana. In the event of any dispute arising out of this Policy, the same shall be settled by binding arbitration conducted by a sole arbitrator, appointed jointly by both parties and governed by the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Hyderabad, Telangana.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Mrs Betty Thomas

Designation: Director

Betty Bee’s Gourmet Grocery Pvt Ltd

Address: A 507, Patel’s Golf Links, Yapral, Telangana 500 087

CIN: U15549TG2020PTC138339

Contact us: wecare@bettybees.com

Phone: +91 88863 98965

Time: Monday – Friday (10:00 – 17:00)

For registering your complaint, please write to the Grievance Officer at the above-mentioned email address in relation to any violation of the Policy or the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The Grievance Officer shall redress the complaint in accordance with the provisions of the Information Technology Act, 2000 and Rules made thereunder.